May 23, 2003
Dear Valued CyberStreet Subscriber: To get to your email, click HERE.
As of this date the services we
have received from Edison Telephone are no longer working. We are
uncertain as to the future of Edison Telephone. We have secured a new
high speed, fiber optic connection and phone services from another local
phone company (T3 Communications). All of our servers have been moved to
this new Internet connection and will not be affected by any further
Edison Telephone outages. We have also setup a new nationwide dial-in
service in order to provide continued service to all of the areas we now
service and beyond. This also means that you may now keep your service
with us even while traveling or on vacation. We will post updates on
our web site as we learn them.
For more information on this matter, as well as the investigation of
Edison Telephone's related company Feature Price, you can go HERE
And HERE as
well.
Here is a story run by NBC a few days ago. http://www.nbc-2.com/news/stories/051603-featureprice.shtml
Below are complete instructions on what you need to do to get in touch
with Cyberstreet's Technical Support, as well as giving you the new
dial-up phone numbers, and any other pertinent changes needed to be made
on your system.
We regret that we were unable to give our subscribers advance notice
that our services from Edison Telephone would no longer be working, but
we ourselves were given no such warning. Thank your for your
understanding and patience in this matter.
Sincerely,
CyberStreet, Inc.
Important New Information
The following information lists the phone numbers and other settings
necessary to maintain your Internet services with us. Also, we are very
pleased to announce that this new service we are now providing provides
local Internet access numbers nationwide! You may now keep your service
with us even while traveling or on vacation.
To Change your dialin number in windows 95/98 double click My Computer
and then double click Dialup Networking. In Windows ME this is in your
control panel. Right click on the icon called CyberStreet, then select
Properties from the menu. Change phone number to one listed below. Then
after clicking ok double click the CyberStreet icon and change your
Username to {user}@cs.net-q.net do this by adding @cs.net-q.net to your
login name in dialup networking. In Windows XP - Go into your control
panel, double click on network connections, right click on your
CyberStreet connection. Select Properties from the menu. Change the
phone number, click ok. All other functions such email should work as
is.
Numbers to dial
- Arcadia: 303-0005
- Port Charlotte/ Punta Gorda:
347-0005 OR 655-1605
- Naples: 325-0005 OR 653-1605
- Ft. Myers: 243-0005 461-5006 ISDN Dedicated
- Englewood: 406-0005 OR
548-0005
- Labelle: 302-0005 OR
764-1605
- Tech Support Numbers
239-334-8680
239-226-0747 New T3 Communications
239-226-0424 New T3 Communications
239-334-4484 being moved to T3 Communications (not currently working,
we expect to have it operational again next week)